Highlands Business Solutions Pty Ltd - Electronic Invoicing

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Electronic Bill Payment and Presentment (EBPP) is a web-based capability to present bills to customers and to facilitate their payment, with the aim to automate an organisation’s accounts receivable collection processes. Studies have shown that the cost per invoice can be reduced by over 80% by the implementation of EBPP system (excluding credit card payments).

The benefits of EBPP can be summarised as:

Reduced time to collect through faster bill generation, delivery and funds transfers.
Benefits in the form of a reduction in Days Sales Outstanding (DSO) and increased Return on Assets.
Reduced administration effort by automating the bill generation, distibution, collection and reconciliation processes.
Reductions in print consumables and energy use costs.
Closer interaction with customers, leading to higher customer satisfaction.

At Highlands Business Solutions we have experience designing and implementing EBPP systems integrated with ERP solutions and banking systems. Please contact us if you like to find out more.

What's in it for the customer?

It is not only the organisation that benefits from the implementation of EBPP, customers themselves also derive some benefits. For instance, more control and flexibility in the method of patment, and timing of payment with the ability to pay or schedule a payment 24 hours per day. In addition, an EBPP system provides customers with an option of simplifying record keeping and storage, and secure online access to a history of transactions and documents. Some EBPP systems also provide dispute lodging and resolution facilities that assist in resolving any discrepancies.